provide an essential service to individuals who are required by the Social Security Administration to have a Representative Payee (Rep-Payee) and also provide voluntary money management to those who have difficulties navigating the public assistance system.
Many adults living with mental conditions and other challenging social situations lack practical skills in managing their money—which puts them at risk of becoming homeless, along with a host of related problems.
Conard House offers money management and client advocacy services to more than 1,100 adults at three Tenderloin and South of Market Community Services Centers. We counsel clients on the most effective ways to stretch their limited resources. We also directly handle finances for clients, disbursing client funds for rent, food, clothing and personal needs.
The services are free, easily accessible and provide flexibility to fit individual needs. The core services of the Representative Payee (Rep-Payee) program include: money management, income advocacy, and assistance finding or maintaining housing. Staff work in collaboration with clients to develop a monthly spending budget that covers basic needs and allows for personal expenses throughout the month.
Staff provides support services and referrals to community resources such as medical services, mental health, legal assistance, substance use services, and food and clothing donation resources. Case Managers often times act as the liaison of services with other providers. For some clients, staff is their only support provider in the community.
Staff assist clients with maintaining housing stability by making timely rent payments, negotiating rent rates with private SRO landlords, communicating with property management and helping to resolve lease violations as well as advocating for tenant's rights and referring clients to legal services as needed.
Assist clients to create a personalized spending budget with an emphasis on rent payment to promote housing stability, payment of utility bills to avoid disruption in services, and budgeting remaining funds for personal expenses throughout the month.
Provide ongoing benefit advocacy and complete required paperwork to secure benefits. Staff is diligent in completing eligibility reports, redeterminations, reporting income changes, and submitting paperwork in a timely manner to avoid disruption in benefits. Staff keeps ongoing contact with the Social Security office as well as CAAP elig
Provide ongoing benefit advocacy and complete required paperwork to secure benefits. Staff is diligent in completing eligibility reports, redeterminations, reporting income changes, and submitting paperwork in a timely manner to avoid disruption in benefits. Staff keeps ongoing contact with the Social Security office as well as CAAP eligibility workers to avoid benefits cessation or incurring overpayments.
Assist clients with spend-downs of large retroactive payments and help maintain balances within the cash asset limit to avoid disruption in benefits. Clients may choose to pay rent in advance, purchase household items, pay for medical bills, or other personal items. Staff gathers information and processes payments.
Conard House, Inc.
1385 Mission Street, Suite 200, San Francisco, CA 94103