Conard House operates and provides social services at 9 residential hotels and 19 private apartments scattered across the city. These Supportive Housing (SH) communities provide 700 homes for people with mental health conditions. Often times, such conditions are exacerbated by chronic medical ailments and/or substance use. One of the SH sites offers a 2 year transitional program as a bridge often from residential treatment to independent living. Residents would be homeless or at risk of being homeless without the daily resources Conard House provides.
These resources extend over and above affordable housing.
All SH residents have access to a compassionate community of:
Therapists, Case Managers/Social Workers, Health Navigators, Neighbors, Financial Budget Counselors, Digital Educators, Job Counselors, 24-Hour Desk Clerks, Property Managers, and Administrators.
Information regarding Fair Chance Ordinance (FCO):
San Francisco Human Rights Commission:
San Francisco Police Code Article 49–Fair Chance Ordinance (FCO) Protections for People with Prior Arrests or Conviction Records:
Conard House Health Navigation Services is a comprehensive healthcare engagement and self-management model where residents are taught the skills to access and self-manage their healthcare effectively. Conard House Case Managers along with 10 certified Peer Health Navigators work with high-risk residents to connect them to healthcare services. The intervention is comprehensive and connects residents with primary care doctors, pharmacists, dentists, ophthalmologists and specialty healthcare services. Health Navigation includes coordination with treatment teams, assistance with health insurance, completion of health and wellness assessments, communication and engagement with providers, appointment reminders, as well as treatment follow up.
Conard House’s Outpatient Behavioral Health and Case Management Services team of 30 qualified staff provide crucial on-site support to residents. Services include psychiatric diagnostic assessments, individual and group mental health counseling and therapy, psychosocial case management and crisis intervention.
Conard House is guided by the founding principles of Psychosocial Rehabilitation — a particular approach designed to help improve the lives of people with a mental health diagnosis by teaching emotional, cognitive, and social skills. Residents improve, maintain and restore function, while developing positive habits for daily living. This includes help with grooming, personal hygiene skills and engaging in social activities. Case Managers use positive communication techniques to increase accessibility to these skills. To monitor progress, residents benefit from developing their own care plans with their Case Managers.
Many adults living with mental conditions and other challenging social situations lack practical skills in managing their money—which puts them at risk of becoming homeless, along with a
host of related problems.
Conard House offers money management and client advocacy services to more than 1,100 adults at three Tenderloin and South of Market Community Services Centers. We counsel clients on the most effective ways to stretch their limited resources. We also directly handle finances for clients, disbursing client funds for rent, food, clothing and personal needs.
Conard House offers one-on-one computer and internet training courses to residents. Digital access and computer literacy enables residents to gain access to important information, such as healthcare, counseling, job skills training, finances, support services, educational games and social connections. Conard House is part of SF Connected, a partnership between the SF Department of Disability and Aging Services and community-based organizations. This partnership provides computer access, training and support for older adults and adults with disabilities.
For more information please contact Rostom at (415) 864 - 7833 x225.
**Please be advised that the Conard Cafe is closed temporarily because of restrictions brought on by COVID-19.
Conard House offers a pathway to employment by hiring residents as health navigators, desk clerks, janitorial staff and couriers. Residents receive training and support to be successful in these positions, which may lead to promotions within Conard House or other gainful employment in other fields in the larger community.
As part of the Supportive Employment Program, Conard House enlists the help of several couriers to work part-time jobs to deliver important documents throughout
the agency in its multiple office
locations in San Francisco.
The couriers are residents and clients of Conard House and the program is designed in such a way that the couriers are able to improve on their life skills and job skills.
Conard House addresses the many barriers to food security for residents and clients with interventions and referrals. Interventions include food pantries, meal delivery programs, food vouchers and government benefits enrollment. Anne Quaintance, Conard House CEO/Executive Director, is a founding and current member of San Francisco’s Boar
Conard House addresses the many barriers to food security for residents and clients with interventions and referrals. Interventions include food pantries, meal delivery programs, food vouchers and government benefits enrollment. Anne Quaintance, Conard House CEO/Executive Director, is a founding and current member of San Francisco’s Board of Supervisors Food Security Task Force. Conard House is currently developing an intervention model to ensure residents and
clients are food secure.
It is the policy of Conard House to provide a safe and healthful workplace. Every employee is responsible for the safety of himself/herself as well as others in the workplace. To achieve our goal of maintaining a safe workplace, everyone must be safety-conscious at all times. In compliance with California law, and to promote the concept of a safe workplace, Conard House maintains an Injury and Illness Prevention Program.
The Health & Safety Committee meets regularly to ensure that the highest level of safety is in place at all times. The group is also responsible for identifying areas of improvement and developing solutions to enhance health and safety measures where needed.
Conard House, Inc.
1385 Mission Street, Suite 200, San Francisco, CA 94103