SF Connected: Digital Literacy Program

  This 5-week course covers all the basics of using an Android smartphone. Some topics covered are basic phone settings, using the internet, connecting to the Wi-Fi, operating systems, home screens, using the camera, applications, and phishing emails and scams. The instructors take a few minutes every session to field questions about the use of the device or any advanced features that the clients might be interested in learning more about. At the end of the five weeks, all participants receive their new free smartphone, prepaid phone service (3 months), and a certificate of completion.

Upon completion of the tablet training, the graduated clients can enroll in typing basics session, which is a 2-hour long course. Using an interactive online tool, the participants can learn to type as the module takes them through different levels of typing (easy to advanced). It also allows the participants to practice their typing skills, including punctuation keys and shortcuts. Everybody who completes this typing session receives a Bluetooth keyboard that can be connected to their smartphones or tablets and a certificate of completion.